Welcome to Our Help Site

• How do I use my discount code?
• My code isn’t working. What should I do?
• Where do I input my discount code?

• Can I change or add to my order?
• How do I exchange an item?
• How do I make my account?
• How do I return an item?
• I am having trouble checking out. What should I do?
• I can’t log into my account. What should I do?
• I entered the wrong shipping/billing address. What should I do?

See all articles in General →

• I’m ordering products as a gift. Is there a way to remove the prices from the package?
• What payment forms do you accept?

• How long do the Wool Dryer Balls last?
• How long do the Wool Dryer Balls last?
• What are the Dryer Balls made of?
• Where are the Dryer Balls made?

• Are the pillows adjustable? If so, how?
• Do the pillows help to keep you cool?
• What is the filling of the pillows made of?
• What is the Luxury Pillow?

• Are they hypoallergenic?
• Are they waterproof?
• Are they zippered or is there elastic banding to adhere it to the mattress?
• How deep are the mattress protectors?
• What are they made of?

• Are these sheets made for deep pocket mattresses? How deep is the pocket?
• What does a duvet cover set contain?
• What is a duvet?
• What is the thread count?
• What kind of enclosures do the Duvet Covers have?
• What type of filling is in the Duvet?
• What type of filling is in the duvet insert?

See all articles in Products - Sheets and Duvets →

• Are the blankets also hypoallergenic?
• What are the care instructions?
• Where are they manufactured?

• Does the Luxury Weighted Blanket come with a cover?
• How does the Luxury Weighted Blanket help with anxiety?
• How do you care for the Luxury Weighted Blanket? Is it machine-washable?
• How heavy is the Luxury Weighted Blanket?
• What is the filling of the Luxury Weighted Blanket made of?

• Do you ship internationally?
• How do I get free shipping?
• How long before my order arrives?
• How much is shipping?
• I ordered multiple packages, but only see one tracking number in my account.
• Where can I find my tracking information?