Shipping
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We are currently only shipping across the UK and EU.
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Great question! We give every customer free shipping with orders of €100 or more, no code needed. Once you reach €100 or more, the discount will be automatically added to your cart.
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How long before my order arrives?
Standard Shipping takes between 3-5 Business Days. -
Our shipping fees are flat-rate meaning they will be the same price no matter where it is shipped to and the pricing is as follows: Standard Shipping (3-5 Business Days): €6.95 We do also offer free Standard shipping on all orders totaling over €100 after any discounts are applied.
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I ordered multiple packages, but only see one tracking number in my account.
Multiple items are sometimes split into different packages in order to ship more efficiently. Because of this, sometimes only one tracking number will appear in your shipping confirmation email or Cosy House account. Not to worry! Contact Customer Service via email support-ie@cosyhouse.com or use... -
Where can I find my tracking information?
Your tracking information can be found in two places: When your Cosy products ship, you will receive a confirmation email detailing your order and providing a link to View Your Order. That link will take you to a page on the Cosy House website that will show you the items you’ve purchased and th...